My college friend, Dale Swope, a personal injury attorney in Tampa brought to light a problem in the way Geico handles claims and protects the people it insures.
It seems a small claim that could have been settled for less than $10,000.00 with Geico refusing and fighting every step of the way, such conduct from Geico resulted in a $100,000.00 judgment for attorney’s fees against the person who purchases the Geico policy and who counted on Geico to protect them.
Did Geico step up and pay the attorney fee judgment against it’s insured? Absolutely not! Geico fought tooth and nail to force its own customer to have to pay the judgment Geico caused to be entered. Thankfully, Geico lost this epic legal battle and will have to pay the judgment and not the customer.
Is this the way to protect a customer or the way to treat the injured person who makes a claim?